Welcome to the Disability Standards for Education elearning Help Desk Center

Please note - The Help Desk that supports the DSE elearning site will be monitored only intermittently until 9:30am (AET) Monday, 30 January 2017. The operation of the site itself is unaffected. If you do experience any issues with the site or the elearning before then please raise a ticket here. The Help Desk will return to full operation on Monday, 30 January. We apologise for the inconvenience.


In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Please allow up to 24hrs for a response. In the meantime you might like to look through our Frequently Asked Questions document for a solution. Here is a link to it - Frequently Asked Questions.

Monday to Friday, between 9:30am and 5:00pm (AET) you can also call our Help Desk on 02 6201 5649.

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We provide archives and history of all your current and past support requests complete with responses.

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