Welcome to the Disability Standards for Education elearning Help Desk Center
In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Please allow up to 24hrs for a response. In the meantime you might like to look through our Frequently Asked Questions document for a solution. Here is a link to it - Frequently Asked Questions.
Monday to Friday, between 9:30am and 5:00pm (AET) you can also call our Help Desk on 02 62015649.
Open A New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.