Welcome to the Disability Standards for Education eLearning Help Desk

IMPORTANT NOTICE - Please be aware that the arrangement for accessing the DSE eLearning has changed for some people.

NSW Dept of EducationStaff from the NSW Department of Education should continue to access the DSE eLearning courses from the University of Canberra site. These courses are registered by the department with NESA at Proficient teacher level.

All other interested people can access the eLearning via the NCCD portal by clicking the following link - https://www.nccd.edu.au/resources-and-tools/professional-learning/format/e-learning-5.

For more information, please make contact with the appropriate staff of your educational jurisdiction. A table with that information is available at the end of our 'Frequently Asked Questions' document.

This Help Desk operates Monday to Friday, between 9:30am and 5:00pm (AET)

In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Please allow up to 24hrs for a response. In the meantime you might like to look through our Frequently Asked Questions document for a solution. Here is a link to it - Frequently Asked Questions.